This poor order was nothing but problematic, first as in my last post, everything burned, then Nate baked for me but didn’t have time to label and package the cookies for Aqus, but they did deliver the cookies to Java Jones.
Nate sent the package for Aqus over to me via someone coming this way, I was to label and ship the cookies. The cookies arrived here and I did a count; yikes, 4 cookies short. I counted and then recounted but came up short which meant I had to bake quickly.
Then I reviewed the order sheet to Java Jones and found that we’d shorted them 12 cookies. How could I have written 12 raisin cookies instead of 24 raisins. This was entirely my fault which meant I really had to bake fast.
I did get to baking and put the entire case to Aqus in the mail that afternoon. As for Java Jones I gave them an extra 12 cookies to give to customers of their choice for putting up with our growing pains. More about our ideas for extra cookies in tomorrow’s blog.
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